Refund & Return Policy

PLEASE READ CAREFULLY

1. Overview

At Good Supplies, we strive to ensure that our customers are fully satisfied with their purchases. If for any reason you are not completely happy with your order, we offer a clear and fair Refund & Return Policy. This policy applies to all purchases made through our website goodsupplies.co.

2. Returns

Returns are accepted within 14 days of receiving your order. To be eligible for a return:

• Items must be unused, unopened, and in their original packaging.
• Proof of purchase (order confirmation or receipt) is required.
• Return requests must be sent to contact@goodsupplies.co.

3. Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned, including:

• Opened surgical blades or scalpels
• Used dermaplaning oils or skincare products
• Customized or special-order items

4. Refunds

Once your return is received and inspected, we will notify you via email. Approved refunds will be processed to your original payment method within 7–10 business days. Shipping fees are non-refundable.

5. Exchanges

We only replace defective or damaged items. If you need to exchange an item for the same product, please email us at contact@goodsupplies.co with details and photos of the product.

6. Shipping for Returns

Customers are responsible for covering the cost of return shipping unless the product is defective or incorrect. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.

7. Contact Us

For any questions or concerns regarding our Refund & Return Policy, please contact us at: contact@goodsupplies.co

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