Cancellation Policy
PLEASE READ CAREFULLY
1. Order Cancellations
At Good Supplies, we work hard to process and ship your orders quickly. If you wish to cancel your order, please contact us within 24 hours of placing it. Orders that have already been processed or shipped cannot be cancelled.
2. Refunds on Cancelled Orders
If your cancellation request is approved before shipping, a full refund will be issued to your original method of payment. Please allow 5–10 business days for the refund to reflect, depending on your bank or payment provider.
3. Late Cancellations
If the order has already been dispatched, it cannot be cancelled. Instead, customers may refer to our Refund & Return Policy for guidance on returning the product after delivery.
4. Customized / Special Orders
Please note that customized or special orders cannot be cancelled once they have been placed, as production begins immediately.
5. Contact Us
To request a cancellation or for any queries, please email us at contact@goodsupplies.co with your order number.