Refund and Returns Policy

At Good Supplies LLC, we are committed to providing quality products and ensuring customer satisfaction. Please review our Return & Refund Policy carefully before making a purchase.

📦 Return Policy

• We offer a 30-day money-back guarantee if the product is unused, unopened, and in its original condition.
• All claims for damaged, faulty, or incorrect products must be made within 48 hours of delivery.
• No returns are accepted without prior approval from Goood Supplies LLC.
• Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (wrong or defective product).
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If you are shipping a return, we recommend using a trackable service or purchasing shipping insurance. We cannot guarantee receipt of your return without proof of delivery.

💳 Refund Policy

• Refund requests will be reviewed within 3–5 business days of submission.
• If approved, refunds are processed within 7 business days and returned to your original payment method.
• As an alternative, we may offer store credit for future purchases.
• Refunds below $100 may be issued as store credit. Refunds above $100 will be processed to your original payment method.
• Only regular-priced items are eligible for refunds. Sale items are non-refundable.
• Refunds will only be granted if the goods/services are returned in accordance with our Cancellation Policy.
• If you haven’t received your refund after approval, please check with your bank or credit card company, as processing times vary. If the issue persists, contact us at contact@goodsupplies.co.
• Final Decision: Good Supplies LLC reserves the right to review, approve, or deny any refund request at its sole discretion.

For return or refund requests, please contact us here or email us at contact@goodsupplies.co.